Tendering a package to an Airline

1. On arrival at the airline, the driver will first determine whether or not the designated flight is departing on time.
1. If the flight is delayed by more than 15 minutes, cancelled, or the cut-off time is missed, do not tender the package to the designated airlines. Driver must contact DHL Same Day immediately for further instructions. DO NOT reroute shipments or allow airline to route.
2. If the flight is scheduled to depart on time, do the following:
Complete the airline air waybill with the following information:
Shipper info – DHL Same Day 21240 Ridgetop Circle Sterling VA 20166
1. Consignee’s name (DHL Same Day or Blue DHL Same Day unless otherwise specified).
2. DHL Same Day Account Number.
3. Designated flight number(s) and airport code(s).
4. DHL Same Day job # in reference field on airline air waybill
5. Provide airline the IAC Form.
Package the shipment in an airline/DHL Same Day bag/box and/or consolidate shipment when possible.
2. Tender the shipment to the designated airline. All packages are to be shipped over the counter and NOT as Cargo or Freight unless specified otherwise by DHL Same Day. Retain a copy of the airline air waybill.
3. After the driver has completed all of the above DHL Same Day must be contacted and given the following information:
1. Airline air waybill number/flight number(s).
2. Description of the shipment (packaging) pieces and weight as tendered to the airline. For example, 4 pieces at 18 lbs placed in a bag and tendered as 1 piece at 18 lbs.
3. Time the shipment was tendered to the airline.