At DHL Same Day—and throughout the entire DHL Network—the safety and security of your shipment is of paramount importance. In a global environment requiring heightened security measures, we make every conceivable effort to safeguard the packages we handle. For example, DHL Express has been validated for C-TPAT, the Customs-Trade Partnership Against Terrorism, a joint government-business initiative designed to protect the security of the U.S. supply chain. In fact, our security measures are so well-regarded that DHL is the exclusive carrier of letters and small packages for the Department of Homeland Security in the U.S. and worldwide.
Beyond what we do, there steps you can take to protect your packages:
- Double-check your paperwork, on and offline—Make sure you’re completed all the necessary paperwork, especially for international shipping. (To learn more about international shipping, check out the DHL International Trade Center.)
- Check the label—Especially for multi-part packages, ensure that all labeling is clear and correct.
- Package properly—Perhaps the most important step you can take is making sure
that your packages are as protected as possible, from the inside out. Refer to
“Packaging Tips” to learn more. - Talk to DHL Same Day—If you have any questions about the safety and security
of your shipment, call us at 1-800-DHL-ASAP (1-800-345-2727) or e-mail
Customer Service 24 hours a day, 7 days a week, 365 days a year.
